What are the responsibilities and job description for the Restaurant Operations Manager position at Waffle House?
Company Overview: Waffle House is a leading restaurant chain known for its commitment to customer satisfaction and team excellence.
Job Summary: We are seeking a reliable Shift Supervisor to lead our daily operations, ensuring exceptional service and food quality. As a key member of our management team, you will oversee shift production, implement safety procedures, and drive sales growth.
Responsibilities:
- Daily shift production and service operations
- Safety, Security, and Emergency procedures
- Food Safety systems
- Knowledge and implementation of Full House, House Rules, and Back of House Rules
- Customer engagement
- Delivering effective coaching to hourly staff
- Driving the Sanitation Calendar
Requirements: To succeed in this role, you must be a team player with excellent communication skills and a positive attitude. Prior experience in a similar position or relevant industry knowledge is highly desirable.
Perks: As a valued member of our team, you will enjoy taking your cash and credit card tips home nightly (no tip sharing), paid weekly via direct deposit or pay card, PTO Medical, Dental, Vision, and Life insurance for you and your family.
