What are the responsibilities and job description for the Shift Operations Director position at Waffle House?
Director of Shift Operations: At Waffle House, we are looking for a skilled Shift Operations Director to join our team. In this critical role, you will oversee daily shift operations and drive our business forward while delivering exceptional customer experiences.
Responsibilities: As a Shift Operations Director, you will be responsible for:
• Overseeing daily shift operations and ensuring seamless customer service
• Developing and implementing strategies to improve operational efficiency
• Maintaining high standards of food safety and quality
• Coaching and guiding team members to enhance their skills and performance
• Analyzing data to identify areas for improvement and developing action plans
Requirements: We are seeking highly motivated and results-driven individuals with excellent leadership and analytical skills. Strong problem-solving skills, ability to work well under pressure, and a positive attitude are essential for success in this role.
Benefits: As a valued member of our team, you will benefit from competitive compensation, paid weekly, PTO Medical, Dental, Vision and Life insurance, and the opportunity to take your cash and credit card tips home nightly without any tip sharing.
