What are the responsibilities and job description for the Shift Operations Manager position at Waffle House?
About Us
Waffle House is a fast-paced restaurant environment where every shift presents new challenges and opportunities. As a Restaurant Shift Supervisor, you will play a key role in ensuring that our customers receive exceptional service and that our team members are motivated and empowered to deliver their best.
Responsibilities
- Lead daily shift production and service operations
- Implement safety, security, and emergency procedures
- Develop and maintain food safety systems
- Train and coach hourly staff on company policies and procedures
- Manage customer engagement and feedback
Requirements
To succeed in this role, you should possess strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. We are seeking reliable team players who can thrive in a dynamic atmosphere and provide exceptional service to our customers.
Perks
We offer a range of benefits, including paid weekly, PTO Medical, Dental, Vision and Life for you and your family. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.