Unit Manager

Company Description

Whether it is as a Server, Cook, Host, Shift Supervisor or Restaurant Manager, working at Waffle House is a fulfilling, fun, and rewarding career.

“We are not in the food business; we are in the people business” – Founder Joe Rogers, Sr.

Ever since we opened our doors in 1955, Waffle House® restaurants have been a great career choice for thousands of Associates.  Thank you for taking the time to learn more about Waffle House and our careers.

We hope to see you soon “Under the Yellow Sign!"

Job Description

Here at Waffle House, we believe in “Homegrown Leadership,” which means every Manager in Operations begins their career as a single unit manager.

There is no restaurant simulator.  We believe in learning by doing.  On day one you’ll put on the uniform, walk into a real Waffle House restaurant and start working alongside a Training Unit Manager.  You’ll do everything they do until it becomes second nature.  During this period, you’ll receive extra training from senior managers as well.  Here are some more details:

• Guaranteed 6-on-2-off rotating shift schedule (Work 6 days then you’re off 2 days)
• Begin at 6:30AM, end around 4:30PM daily
• 9-12 weeks management training, including:
  • 3rd-shift rotations
  • Waffle House University course work
  • Practice management by running different restaurants before being checked into your restaurant
  • Trainees become familiar with team leadership, business systems, hands-on culture

Qualifications

Waffle House (WH) Unit Operations Manager responsibilities include (but are not limited to):

·        Oversee daily operations of the restaurant (production and service)

·        Management of Profit and Loss (P&L) statements

·        Establishes food cost controls; forecast restaurant needs

·        People management (e.g., budgets, scheduling, inventory, coaching and development, etc.)

To be successful in this role, leadership is the solution.  You will educate, train, mentor, and empower your team to achieve total production on the grill while adhering to food safety regulations; ultimately, you will tackle issues including strategy, execution, safety and risk mitigation, mission planning, team-building, and cultural transformation.

Benefits:

·        $50,000-$65,000 Earnings

o   Manager Training Program (MTP) - paid, three-months approx.

o   “6-days on, 2-days off guaranteed” schedule

o   All promotions from within

·        Three 10-Day Vacations Each Year

·        Stock Ownership

o   Annual stock options granted (based on % of your compensation)

o   Career stock options granted (at hire and with each promotion)

o   $16,000 stock option in your first six-months!

·        Health Insurance (medical, dental, vision, and life insurance; employee assistance program; paid maternity leave)

·        $6,000 Bonuses ($4,000 Annual Four-Year Degree Bonus $2,000 Sign-On Bonus)

Required Skills/Abilities:

·        Strong organizational leadership and exceptional communication skills

·        Excellent interpersonal skills

·        Familiarity with food handling, safety, and other restaurant guidelines

·        Ensure a high-degree of hospitality and customer service

·        Comply with and enforce all company policies  

·        Ability to represent our brand in a professional, results-driven way

Education and Experience:

·        High school diploma or equivalent is required

·        Bachelor’s degree in business administration, hospitality management, or culinary schooling is a plus

·        Previous experience in restaurant or hospitality management is strongly preferred

·        Successful completion of management training program required

To learn more about Waffle House career opportunities, set your management application in motion, and/or measure whether our mission, vision, and values mutually align, please visit: whcareers.com.

Additional Information