What are the responsibilities and job description for the Waffle House Host/Hostess - Customer Service Expert position at Waffle House?
Responsibilities:
• Serve as the first point of contact for customers, creating a positive and welcoming atmosphere.
• Greet all incoming customers and assist them in finding a table.
• Manage the order of waiting customers and provide exceptional service.
• Maintain the self-service coffee bar, ensuring it is fully stocked and clean.
• Distribute menus to customers and answer questions about the menu items.
Requirements:
• Reliable team players with a positive attitude and excellent communication skills.
• Ability to work in a fast-paced environment and multitask with ease.
• Strong customer service skills and the ability to handle difficult situations professionally.
Perks:
• Take home cash and credit card tips nightly, with no tip sharing.
• Paid weekly via direct deposit or pay card.
• PTO, medical, dental, vision, and life insurance for you and your family.
