What are the responsibilities and job description for the Waffle House Team Lead position at Waffle House?
**Job Summary**
We are seeking a reliable and enthusiastic Shift Supervisor to join our team at Waffle House. As a Shift Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer experiences, and fostering a positive work environment.
**Key Responsibilities**
- Daily shift production and service operations: Execute daily tasks efficiently, maintaining high-quality standards and customer satisfaction.
- Safety, Security, and Emergency procedures: Develop and implement emergency response plans to ensure a safe working environment.
- Food Safety systems: Comply with strict food safety regulations to prevent contamination and ensure customer well-being.
- Knowledge and implementation of Full House, House Rules, and Back of House Rules: Stay informed about company policies and procedures to provide guidance to team members.
- Customer engagement: Build strong relationships with customers, meeting their expectations and exceeding them when possible.
- Delivering effective coaching to hourly staff: Provide constructive feedback and guidance to help team members improve their performance.
- Driving the Sanitation Calendar: Supervise sanitation procedures to maintain a clean and hygienic workspace.
**Benefits**
- Competitive compensation package.
- PTO Medical, Dental, Vision, and Life insurance for you and your family.
