What are the responsibilities and job description for the Pet Hotel - Overnight Attendant - Redwood City position at Wag Hotels, Inc.?
We are seeking hard-working, self-motivated, and passionate dog lovers to join our professional team!! As an Overnight Team Member, you will be responsible for providing the highest quality of care to all our four-legged guests! Using a combination of state-of-the-art equipment and eco-friendly chemicals, you will be responsible for maintaining industry-leading cleaning and sanitizing standards. Additionally, you will ensure all our guests receive meals, medications, and love! We offer a friendly, welcoming, work environment and a strong team of passionate dog lovers! We are seeking reliable individuals that have a positive attitude, good work ethic, and a willingness to roll up the sleeves and get dirty!
This is an entry-level position, with an opportunity for growth! It requires comfort with all sizes and breeds of dogs. The position is physically demanding and requires you to be on your feet for long periods of time. Our overnight team members play a crucial role in our hotel operations. Each night, you will be responsible for ensuring the facility is clean and ready for the next day’s operational routine. You will be cleaning dishes, doing the laundry, and cleaning and sanitizing boarding rooms. Additionally, you will ensure all our guests are in the correct rooms and accounted for.
Because we are a 24-hour facility, this position also requires cross-training in our customer service department. You will also be responsible for providing the highest quality of customer service, maintaining open lines of communication between departments and clients, and cultivating medical and behavioral records of all guests using our online database. In addition, you would be managing guest check-ins/check-outs, processing online reservations, and responding to all client inquiries via email, over the phone, or face to face. A successful candidate will be a significant dog lover, pay excellent attention to detail, set and maintain high standards for sanitation and cleanliness, have the exceptional ability to multitask, time manage, and adapt to change.
Part-time Employee Benefits Include:
- Free daycare for your dog after your first 30 days
- Two weeks of free boarding for your dog or cat (during non-peak periods)
- 30% discount on all retail
- Health Benefits through 'Lemonaid'
- Retirement Savings Program through CalSavers
- Paid sick leave
Required Qualifications:
- Must be at least 18 years of age!
- High School Diploma or equivalent
- Must be able to work holidays and weekends (Please do not apply if you are unable to work on holidays).
- Computer literacy (Word, Excel, email, etc)
- Ability to lift 50 lbs
- Comfortable handling dogs and cats of all sizes, breeds, and personality types
- Experience working or volunteering in either kennel, shelter, rescue, or veterinary facility is preferred
Wag Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Part-time
Pay: From $19.00 per hour
COVID-19 considerations:
To keep our associates and clients as safe as possible we are providing masks, gloves, and hand sanitizer to our employees. We require a temperature check and self-evaluation form to be filled out by employees at the start of each shift.
Salary : $19
