What are the responsibilities and job description for the Dental Front Office Coordinator position at Wager Evans Dental?
Busy private practice dental office is looking for a full-time front office person. The ideal candidate will have a friendly attitude with compassion and empathy, a strong work ethic and organization skills.
Core Responsibilities:
- Patient Interaction:
- Greet patients warmly and professionally, creating a positive first impression.
- Answer phone calls, take appropriate action.
- Schedule new patients, gather all required patient information
- Address patient inquiries and concerns in a timely manner
- Return patient phone calls promptly
- Scheduling and Appointment Management:
- Schedule, reschedule, and manage patient appointments.
- Schedule to daily goal.
- Manage patient flow and ensure efficient office operations.
- Send patient documents for annual updates and new patient paperwork
- Administrative Tasks:
- Maintain patient records and files.
- Update Key Performance Indicators spreadsheet
- Patient medical clearances
- Other Responsibilities:
- Assist with dental insurance posting
- Act as a liaison between dentists, hygienists, and patients.
- Discuss treatment plans with patients and schedule appointments accordingly including financial arrangements
- Work as a partner with other front office staff
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $25