Manager, Supply Chain Planning

Provide functional thought leadership, process development, and enhancements to the forecasting & S&OP processes across the enterprise utilizing advanced supply chain planning applications. This position provides cross-functional direction and leadership in the development and maintenance of on-going volume forecasts. This role will have ongoing responsibility for the quality of forecasts in terms of accuracy, timeliness, coordination and communication. Leads S&OP process to manage and align business and supply chain to volume forecast results, partnering with Sales & Brand Marketing to continuously improve baseline accuracy. Oversees the inventory purchasing and management activities. Manage the Supply Chain planning organization to ensure planning models and long range purchase tasks are completed in order to achieve out stated KPIs for inventory levels, customer service level and new product introductions.

If managing a global supply chain excites you, let’s talk!

What You’ll Do:

• Oversee and drive team facilitation of the monthly S&OP/IBP consensus process including maintenance of rolling 12 month consensus demand plans and gaining full alignment with stakeholders. Influence and hold key partners in brand, sales and finance accountable for consistent forecast inputs and address input gaps. Leads team to systematically identify and work to reconcile discrepancies and close gaps on an ongoing basis through comprehensive forecast error reviews.
• Responsible for the quality of forecasts in terms of accuracy, timeliness, coordination and communication. This will be accomplished through facilitation of the Demand Planning Process as well as the Sales and Operations Planning (S&OP) process.
• Oversee team to execute inventory purchasing plans in alignment with demand forecasts and inventory management targets. Communicate with other functions (after sales service, customer service) to coordinate inventory purchasing to support post-sale and refurbishment requirements.
• Communicate key forecast accuracy metrics to senior level management and functional teams, including opportunities and actions to drive improvement.
• Establish annual forecast accuracy targets. Communicate weekly/monthly forecast error results versus established targets and identify and report on root cause for forecast error above targets. Work to continuously improve all metrics and reporting processes.
• Support business understanding of volume forecasts and business performance through comprehensive analytics. Key analysis includes drivers of forecast changes, as well as actual shipment variances to forecast. Must partner with key Supply Chain functions.
• Supports development and understanding of components of volume forecasts include consumption trends, separation of base and incremental volume, changes in customer inventory and other factors that translate consumption volume to shipment volume.
• Provide leadership in developing team members, including talent management, succession planning and professional education. Mentor the growth and development of the Supply and Demand Planning Process and the Planners.
• This position also shares responsibility for customer service levels, inventory turns, and continuous improvement initiatives.

About You:

We’re looking for someone with the following qualifications and attributes:

• Education & Experience:
  • Bachelor’s degree in business, supply chain, finance, or a related field (or equivalent work experience).
  • 5 years of practical supply chain planning experience.
  • Experience leading S&OP processes and procedures, customer planning and/or supply planning.
  • Experience with variety of aspects of the supply chain, including planning, manufacturing operations, purchasing, transportation, warehousing, deployment and inventory management is ideal.
  • Experience with demand and inventory planning software with strong ERP knowledge APICS CPIM certification is preferred.
• Skills & Traits:
  • Strong problem-solving skills, with experience in root cause analysis and driving continuous improvement.
  • Demonstrated ability to take ownership and achieve results.
  • Proficiency in Microsoft Excel and other Office tools.
  • Excellent communication skills, capable of building relationships in a distributed team environment.
  • A collaborative mindset and a passion for delighting customers with exceptional service.
  • Exceptional analytical and problem solving skills.
  • Highly collaborative leadership style and excellent facilitations skills.
  • Ability to lead effectively and handle conflict in cross-functional integration role.
  • Ability to manage cross-operating group/cross-functional resources without the use of direct reports.
  • Financial literacy and thorough understanding of P&L including Brand and Supply Chain cost structure.