What are the responsibilities and job description for the Part-time Receptionist position at Wailuku Community Acupuncture?
Job Overview
We are seeking a dedicated and professional Receptionist to join our Community Acupuncture clinic. The ideal candidate will be the first point of contact for our patients, providing welcoming customer service and support for all our patients. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. The Receptionist will play a crucial role in maintaining smooth office operations, familiar with computer software (we work with Jane but any software experience is welcomed) along with payment, sales and cash handling.
This is a Community Acupuncture Clinic, all patients are in the same room in their assigned "Laz-y-boy". We have appointments booked every 15 minutes. On a full day, we can be quite busy. The Front Desk person is the heart of our little clinic and helps the acupuncturist with the flow of the day.
Responsibilities
- Greet and assist patients in a friendly and professional manner.
- Manage incoming phone calls with excellent phone etiquette, answering all the patient's questions.
- Jane software for scheduling appointments, managing calendars, and taking payments. You will be trained appropriately. Support office management tasks to ensure efficient operations.
- Maintain confidentiality of personal and sensitive information while managing patient records.
- Assist with administrative tasks as required.
Experience
- Previous experience as a front desk clerk or receptionist is preferred.
- Familiarity with office procedures and customer service principles.
- Experience in a medical setting is a plus but not required.
- Computer savvy.
- Strong communication skills with an emphasis on customer support.
- Ability to multitask and prioritize effectively in a busy environment.
- Knowledge and interest of acupuncture is welcomed.
If you are seeking a part time position, with the possibility to add hours to replace other receptionists when needed, we would love to meet you.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 9 – 12 per week
Schedule:
- Day shift
Work Location: In person
Salary : $20