Sales & Revenue Operations Manager

Description

Sales & Revenue Operations ManagerWhat we are: Fun, fast-paced, client-focused, people-centric, inviting, flexible, and rapidly growing.What we are not: Overly structured, uncompromising, disengaged, or disconnected.

We are seeking a highly motivated and detail-oriented professional to join our team in a dynamic sales operations role. The Sales & Revenue Operations Manager position offers the opportunity to work across multiple sales functions including process management, forecasting, CRM administration, and strategic planning. Our ideal candidate will play a key role in optimizing sales processes, managing pipeline projections, and supporting the sales team with essential tools and insights to drive success. Additionally, this role requires strong cross-functional collaboration with Marketing, Finance, Product, Operations, and Customer Success teams to ensure seamless sales execution and customer delight. The type of work we do is categorically awesome, and we hope to find the right fit, based on experience and culture, to take enterprise sales to the next level. If you thrive in a fast-paced environment and have a passion for enhancing sales efficiency, we hope you apply!

Company Description

We are a leading provider of wireless, mesh-networked, "Internet of Things" (IoT) sensors for industrial environments. Our cost-effective, plug-and-play products empower plants of all sizes to conduct predictive and preventative maintenance on mission-critical and secondary equipment in order to maximize uptime. (I.e. We help with things like getting your Prime packages to you faster!)

Reports to: Director of Business Development & Revenue Operations

Location: Must live in Cincinnati metro area (or be willing to relocate)

Office Location: Queens Gate area of Cincinnati, OH

Onsite Requirements: Onsite; remote flexibility as needed

Travel: Occasional: Occasional travel required

Work Authorization: Must be authorized to work in the U.S. **Sponsorship is not available at this time**

Exemption Status: Exempt

Job Description

This position will give you the opportunity to work across many sales competencies:

Sales Process Management

• Design, implement, and optimize sales processes to enhance productivity and efficiency.
• Monitor and analyze key performance metrics to ensure the sales team meets goals and objectives.
• Develop and maintain sales documentation, playbooks, and training materials.
  
  

Sales Forecasting and Reporting

• Manage sales forecasting processes, including pipeline management and sales projections.
• Prepare and deliver regular sales performance reports to senior management.
• Analyze sales data to identify trends, gaps, and opportunities for improvement.
  
  

CRM and Sales Tools Management

• Oversee the administration and maintenance of the CRM systems (NetSuite Sales and HubSpot) and other sales tools.
• Ensure data accuracy and integrity within the CRM system.
• Provide training and support to the sales team on the effective use of sales tools.
  
  

Sales Strategy and Planning

• Collaborate with sales leadership to develop and execute sales strategies and plans.
• Support the annual sales planning process, including setting targets and quotas.
• Assist in the design and implementation of incentive programs to motivate the sales team.
• Hands on in customer facing meetings including legacy sales accounts and CSM accounts.
  
  

Cross-functional Collaboration

• Work closely with marketing to align on lead generation and sales enablement activities.
• Partner with finance to manage sales budgets, forecasts, and commission structures.
• Coordinate with product teams to ensure sales has the latest product information and training.
• Work alongside the operations/installation team to ensure timely delivery and implementation of Waites systems post-sale.
• Collaborate with the Customer Success Team to improve sales strategies for existing customers.
  
  

Requirements

Qualifications & Requirements:

• 3 years of experience in sales operations, sales management, or a related role.
• Strong background in sales analytics, forecasting, and performance metrics.
• Bachelor’s degree in business, business analytics, or a related field (or equivalent experience).
• Experience with CRM systems such as HubSpot strongly preferred
• Excellent analytical and problem-solving skills.
• Strong communication and presentation abilities.
• Proficiency in sales reporting tools and data analysis.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to demonstrate exceptional communication and collaboration skills with a strong focus on delivering a customer-delight experience in every interaction.
  
  

Culture Fit Requirements

• High intellect and strong analytical skills
• Innovative and driven to constantly improve
• Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
• Positive energy and attitude towards people and problem-solving
• Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart") in approach to teamwork and problem-solving.
• A genuine human.
• Demonstrates a “Can Do” mentality.
  
  

Why Waites?

At Waites, we offer an attractive base salary with an excellent bonus structure. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development.

If you are a talented sales operations professional looking for an exciting new challenge, please apply with your resume to taylor.schafer@waites.net.

Please note that we do not require assistance from third-party staffing agencies or recruitment firms at this time.

WST is an Equal Opportunity Employer.