What You'll Be Doing

Wake County Child Welfare currently serves over 700 children in our foster care system. Child Protective Services (CPS) is responsible for protecting children and enhancing their overall well-being by supporting and strengthening families. The Child Welfare division has three federally mandated goals. The first goal is safety - children will be protected from harm from child abuse and neglect. The second goal is permanence - children entering foster care will be reunited with family or placed in a new permanent home as quickly as possible. The third goal is well-being - the educational, health, and overall well-being of children in foster care or receiving Child Protective Services In-Home Services will be enhanced. Federal, state, and local policy dictate that Child Welfare seeks to accomplish these three goals by supporting and strengthening families.

Essential Functions:

• Assist with the task of assigning A/N/D reports to CPS social workers daily by reading the reports and consulting with the manager when necessary
• Ensure required documentation is signed appropriately and timely and uploaded into OnBase, and ensure social workers are knowledgeable regarding current and revised policies, protocols, statues, etc
• Ensure that social workers are assigning the appropriate risk level based on the care parents/caretakers provide for their children when a new report is initiated and throughout the life of the case
• Ensure social workers grow by having them attend mandatory trainings throughout the year for the county and state
• Conduct weekly meetings with the CPS assessors and semimonthly meetings with the in-home workers to staff cases for guidance and case decisions

The acceptable candidate must have a valid driver’s license and ability to drive to various locations to visit families and maintain appointments.

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Masters degree in Social Work (MSW)
• Three years experience in counseling or social work
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Knowledge of Child Welfare policy
• Ability to train and support staff
• Ability to provide guidance and coach staff
• Excellent interpersonal and soft skills to interact with staff, peers, leadership and community partners

How Will We Know You're 'The One'?

• Ability to have conflict resolution skills, and the ability to help staff engage non-voluntary clients
• Possess excellent interpersonal and communication skills
• Ability to build and maintain positive, productive relationships with the community, peers, colleagues, and management teams (to include operational managers, consultants, providers and suppliers)
• Ability to use data, research, policy, and inter-personal skills to effectively and efficiently supervise a team
• Ability to assess processes, provide best practice improvements, and facilitate change management
• Highly developed communication and interpersonal skills
• Problem-solving skills that are creative and innovative, but within compliance of State policy and practice
• Ability to manage multiple competing priorities
• Strong sense of accountability and demonstrates initiative

About This Position

Location: Northrn Regional Center Wake Forest, NC 27587

Employment Type: Regular

Work Schedule: Mon-Fri 8:30 am - 5:15 pm

Hiring Range: 66,270 - 89,467 Commensurate with Experience

Market Range: 66,270.00 - 112,663.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 4/1/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Wake County Government