What You'll Be Doing

Wake County Public Libraries is looking for a dedicated full-time
Adult Services Library Assistantwho loves working with the public!

Full-time Library Assistants in an Adult Services Department balance their time working on busy service desks with providing operational and programming support. Library Assistants provide reference, readers’ advisory and basic technology assistance to members, and support youth programming under the direction of a Librarian. "> ">Key Responsibilities:

• Work directly with the public on a service desk providing excellent customer service, including checking books out, issuing new library cards, and providing assistance with patron informational and reading needs
• Provide operational assistance to maintain the efficient running of the library, which may include assisting with the coordination of Library Page schedules and work "> Assist in the delivery of library programs for youth under the direction of a Librarian "> Assist the public with basic technology and online searching "> Create attractive book displays
  
  

Location:
East Regional Library, Adult Services ">946 Steeple Square Ct. ">Knightdale, NC 27545

Schedule:
Mon 12:00 - 9:00
Tues 8:00 - 5:00
Wed 8:00 - 5:00
Thurs 8:00 - 5:00
Fri 8:00
Every 4th weekend Saturday 8:00 - 5:00, Sunday 8:00 - 5:00
">Apply today to start an amazing career in public service!

https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions

About Our Team

Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. The Libraries embrace the county core values and strive to be a workplace that is diverse, equitable and inclusive. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs, services, and positions, please visit: www.wake.gov/libraries https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions

The Basics (Required Education and Experience)

• Associate's degree
• No specific experience required
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Public Library experience working on a service desk
• Customer Service or Bookstore experience
• For some locations, Spanish-language skills desired

How Will We Know You're 'The One'?

• Enjoys working with people and excels at providing customer service
• Possesses excellent interpersonal and communication skills
• Is energetic, motivated, and takes initiative
• Is detail-oriented, flexible, and adaptable to change
• Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly
• Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and author

About This Position

Location: East Regional Library Knightdale, NC 27545

Employment Type: Regular

Work Schedule: 40 hrs per week, including a regular evening shift and weekend rotation

Hiring Range: 22.13 - 28.73

Market Range: 22.13 - 28.73

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 3/26/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Wake County Government