Crisis Specialist

Overview

POSITION TITLE (Oracle title)

CRISIS SPECIALIST            

WORKING TITLE

Acute Crisis Prevention and Intervention Specialist

SCHOOL/DEPARTMENT

Health and Crisis Prevention Services

LOCATION

River Oaks Annex A, Raleigh, NC

PAY GRADE

Certified Salary Schedule

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends)

POSITION PURPOSE:

Provides leadership and support to the district in areas of health, acute crisis, and suicide prevention intervention. Provides equitable delivery of services under the framework of the Multitiered System of Support (MTSS). Assists in providing a comprehensive program that addresses student and staff safety, acute crisis intervention, barriers to learning, student behavior and mental health issues; assists with projects related to health, acute crisis and suicide intervention and prevention within the Health and Crisis Prevention Services department as assigned by the Senior Administrator of Crisis Prevention and Intervention Services.

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Comprehensive knowledge of acute crisis intervention and prevention;
• Considerable knowledge of current local, state, national, and global trends in acute crisis prevention and intervention;
• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
• Effective time management and organizational skills;
• Effective strategic planning skills and experience supporting system-level improvement;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, community groups, vendors, external agencies, and the public.

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree from an accredited college or university;
• Two years of experience in clinical mental health services, public health, emergency management, nursing; or related field;
• Two years of experience providing acute crisis intervention and prevention;
• Two years of demonstrated successful experience providing training to adult learners.

CERTIFICATION AND LICENSE REQUIREMENTS

• Hold a North Carolina Department of Instruction (NCDPI) license in general counseling, school social work, psychology, or related field OR hold a certification in a related area;
• Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:

• Master’s degree in clinical mental health services, school counseling, school social work, public health, emergency management, nursing, or related field;
• Experience providing, training, and managing district-level acute crisis support;
• Experience providing acute crisis and suicide prevention and intervention;
• Demonstrated skills to design and deliver professional development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work frequently requires driving automotive equipment.

EFFECTIVE DATE:  4/2024

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.