What are the responsibilities and job description for the Food Services Assistant-Utility 3rd Shift position at Wake Forest Baptist Health?
Job Summary :
Performs various food service tasks, including preparation, serving, and food transportation. Responsibilities also include maintaining cleanliness, ensuring food quality, and providing excellent customer service. May operate a cash register.
Education/Experience :
- High school enrollment, diploma, or GED.
- Preferred: Experience in food service or customer service.
Key Responsibilities :
- Ensure food quality and follow recipes and guidelines.
- Meet productivity, delivery, and serving schedule requirements.
- Minimize waste and control costs by adhering to portion guidelines.
- Clean and maintain equipment and dishwashing areas.
- Provide high-quality customer service to patients, visitors, and staff.
- Maintain high sanitation standards and comply with safety regulations.
- Complete required training, including compliance and safety.
- Contribute to team performance and support other departments as needed.
- Safely deliver, serve, and retrieve food trays following protocols.
- Communicate effectively to resolve issues and build positive relationships.
Skills and Qualifications :
- Fluent in English and able to follow instructions.
- Flexible and adaptable to departmental needs.
- Strong customer service skills.
- Comfortable interacting with patients and entering patient rooms.
- Available to work weekends and holidays.
Work Environment :
- Work in kitchen, dining, and retail areas.
- Exposure to wet floors and sharp equipment.
Physical Requirements :
- Frequent standing, walking, bending, and reaching.
- Lifting up to 50 lbs regularly, and occasionally up to 100 lbs.
This role requires teamwork, attention to detail, and a commitment to providing exceptional food service in a safe and sanitary environment.
