What are the responsibilities and job description for the Managed Health Engagement Specialist position at Wake Forest Baptist Health?
Job Summary:
Under administrative review, perform management level work directed toward the planning, implementation and coordination of one or more programs for an association, non-profit, or similar organization.
Education / Experience:
Bachelor's degree and 5 or more years of experience. Masters Degree in Health Administration, Business Administration or related field preferred. A minimum of 3 years of experience in project management, administration or supervisory experience.
Reports To:
Department Head or Program Director
Licensure, Certification and / or Registration:
Certified project management professional preferred.
Competencies:
Ability to develop and mentor others. Management skills. Oral and written communication skills. Ability to build collaborative relationships. Detail oriented. Ability to meet deadlines. Project management skills. Tip: Match incumbents to this role whose primary duties are concerned with both managing personnel and Non-profit program activities.
Essential Functions:
1. Executes programs that meet the needs of the organization's target population and that are in alignment with the organization's stated mission.
2. Supervises the work of program staff to ensure the quality of service provided.
3. Assists in the development of customized solutions to individual client needs.
4. Participates in program evaluation by collecting and analyzing data in support of key performance metrics.
5. Ensures that all services provided are in compliance with applicable standards and regulations.
Skills and Qualifications:
Comprehensive knowledge of the field's policies, procedures, and practices. Strong analytical and critical thinking skills; demonstrated ability to learn and apply technical and regulatory rules and process large amounts of complex information. Must be a skilled problem solver who can work independently and meet deadlines and work well under pressure. Demonstrated management skills and ability to manage special projects, work under pressure, meet deadlines. Customer service orientation, strong collaboration skills; verbal and written communication skills and presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele; strong interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams. Project management skills Ability to develop and mentor others.
