What are the responsibilities and job description for the Program Assistant position at Wake Forest Baptist Health?
JOB SUMMARY : Provides non-clinical support in the daily operation of the department. Assists with planning, implementing, and follow up of courses, programs, meetings and other work activities. Maintains data systems related to quality and performance improvement, and develops associated reports.
EDUCATION/EXPERIENCE: High school diploma or GED equivalent. Associate's or Bachelor's degree preferred. Program development/planning and experience in a hospital setting preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS:
- Assists with course/program development, implementation and oversight.
- Assists clients by providing information and/or resources.
- Collects, reviews, and compiles data, statistics and materials relevant to quality and performance improvement reports and projects.
- Prepares and edits written materials to ensure a quality output.
- Performs financial duties for department.
SKILLS/QUALIFICATIONS:
Excellent oral, written, and interpersonal communication skills
Superior organizational, technology, informatics skills
Negotiation and conflict resolution
Willingness to use considerable discretion and independent judgment
Knowledge of medical terminology
WORK ENVIRONMENT:
Comfortable, clean, office environment
Significant amount of computer interface
PHYSICAL REQUIREMENTS:
