What are the responsibilities and job description for the Medical Office Receptionist position at Wake Forest Pediatric Associates?
A busy, multi-provider pediatric practice has an immediate full-time opening for a support staff member to join our administrative team. The ideal candidate is a quick learner, multi-tasker, and is a self-motivated team player who has excellent customer service skills.
This individual will be responsible for medical records, checking patients in and out, obtaining paperwork and insurance information, scheduling appointments, referring patients to other facilities, and answering a multi-line phone system, along with other assigned tasks/duties.
Qualifications
- Medical office experience, including working with Allscripts and Phreesia systems
- Strong customer service skills with a focus on patient care and satisfaction
- Proficiency in computer skills, including EMR and EHR systems
- Bilingual proficiency to effectively communicate with diverse patient populations
- Familiarity with HIPAA regulations and maintaining patient confidentiality
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Wake Forest, NC 27587 (Required)
Work Location: In person
Salary : $19 - $22