What are the responsibilities and job description for the Food Services Assistant II -High Point Medical Center position at Wake Forest?
Food Services Assistant II
Prepares and delivers food trays to patients, processes meal requests, and provides customer service using a point-of-sale system. Assists patients, staff, and customers both in person and over the phone. Manages nourishment orders and deliveries through the hospital’s computer system.
Position Highlights:
- Located in High Point, NC
- Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
- Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
You’ll Need:
High School Diploma or GED
Nice to Have:
2 years in food service
Essential Functions:
- Food Preparation: Assists with cold food prep, baking, and grill work
- Transporting Items: Moves supplies between storeroom, kitchen, and service areas
- Tray Preparation: Assembles patient and customer meal trays
- Sanitation & Cleaning: Cleans kitchen equipment, utensils, and work areas; washes dishes
- Tray Delivery & Pickup: Delivers and retrieves patient meal trays
- Order Entry: Inputs patient meal orders and diet restrictions into the system
- Nourishment Delivery: Delivers ordered nutrition supplies to units
- Cash Handling: Operates cash register, balances drawer daily
- Customer Service: Resolves or escalates complaints
- Professionalism: Maintains a positive, team-oriented attitude and follows workplace standards
- Other Duties: As assigned by management
Skills/Qualifications:
- Ability to follow written and verbal instructions
- Basic food prep, cleaning, and sanitation knowledge
- Customer service and communication skills
- Basic math and cash handling skills
- Ability to multi-task and problem-solve
- Basic computer skills
