What are the responsibilities and job description for the Scheduling Coordinator, Dentistry position at Wake Forest?
Scheduling Coordinator
Position Highlights:
- Shift Schedule: Full Time (40 hours), Day shift
- Department: Dentistry
- Location: Atrium Health Wake Forest Baptist
What We Offer:
- Generous PTO: Accrue up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
- Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.
- Wellness Incentives: Take advantage of up to $1,350 per year in wellness incentives through our LiveWELL program, prioritizing your well-being.
- Parental Benefits: We understand the importance of family, providing six weeks of paid birthing-mother maternity leave and four weeks of paid parental leave.
- Retirement: Secure your financial future with up to 7% employer-paid retirement contributions.
What You'll Do: Provides support by greeting patients and other customers with courtesy. Schedules procedures and communicates information to appropriate Medical Center personnel. Prioritizes responsibilities to ensure departmental activities are performed in appropriate sequence and completed within established guidelines. Supports the department by recording and updating data, answering in-coming telephone calls and assisting staff as necessary.
1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
2. Schedules outpatient procedures as needed, promptly removes orders from order queue and schedules to appropriate resources, maintains appropriate records, which contribute to the efficiency of the departmental operations and coordinates with other departments as needed.
3. Registers patients prior to imaging procedures.
4. Reviews orders for clarity and completeness, records and updates patient/procedure information electronically, collects and accurately reports patient payments.
5. Maintains effective communication with customers, greets and offers assistance, provides appropriate information in a prompt, courteous and helpful manner.
6. Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.
7. Maintains effective coordination of activities, promotes cooperation, shares information and makes optimal use of abilities, equipment and materials to accomplish desired departmental goals.
8. Participates in planning processes by establishing personal goals to support quality improvement efforts and contributes to the achievement of departmental objectives.
What You'll Need:
- High school diploma or GED equivalent required.
- Experience with computer data entry and standard office equipment preferred.
The ideal candidate will also possess the following skills:
- Ability to communicate effectively and professionally with physicians, staff and other Medical Center personnel
- Ability to prioritize clinical responsibilities
Salary : $1,350 - $5,000
