What are the responsibilities and job description for the Front Office Receptionist/Scheduler position at Wake Orthodontics & Pediatric Dentistry?
Job Overview:
We are seeking a highly organized and personable individual to join our orthodontic team as a Front Desk Receptionist. As one of the first point of contacts for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. This is a full-time position with opportunities for growth and development.
Duties:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls, direct calls to appropriate individuals, and take messages
- Maintain a clean and organized reception area
- Schedule appointments and manage calendars
- Assist with various administrative tasks such as data entry, filing, and document preparation
- Provide general customer support or concerns promptly
Qualifications:
- Previous dental experience as a receptionist is preferred
- Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Strong proofreading skills with attention to detail
- Excellent verbal and written communication skills
- Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy
- Experience with front desk operations including phone systems is desirable
- Exceptional organizational skills with the ability to maintain confidentiality
We offer competitive pay based on experience along with benefits such as health insurance, paid time off, and opportunities for professional development. If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we encourage you to apply for this position.
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this opportunity.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $21 - $26