What are the responsibilities and job description for the Server position at Wake Up & Eat?
We are looking for a server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders and ensuring that tables are served properly and that all payments are collected.
To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with cooks, and other staff.
Previous work experience involving customer service in a fast-paced environment is greatly desired.
JOB DESCRIPTION:
- Greet customers, and maintain a friendly demeanor throughout their experience.
- Accurately take food and beverage orders, correctly using the ordering system.
- Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Respond quickly to issues customers have, getting management involved if necessary.
- Collect payment from customers accurately and honestly.
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
- Know and follow applicable food service safety regulations and best practices.
- Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
- Be willing to work flexible hours that may include weekends and holidays.
Job Type: Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $10 - $15