What are the responsibilities and job description for the Customer Service Ambassador position at Wal-Mart Stores, Inc.?
Job Overview
This role plays a vital part in enhancing customer experience at Wal-Mart Stores, Inc. As a frontline representative, you will be the first and last point of contact for many customers, making a lasting impression through your attitude and service.
Key Responsibilities
- Provide exceptional customer service by greeting, smiling, and thanking every customer with a positive attitude.
- Stand for long periods while checking out customers efficiently and accurately.
- Keep work areas clean and organized to maintain a pleasant shopping environment.
- Answer customer queries and assist them with their needs.
- Be available to support colleagues across the store as required.
Compensation
The hourly wage range for this position is between $14.00 and $26.00. This rate meets or exceeds the minimum wage applicable to the job location. In addition to regular compensation, employees may receive performance-based incentives and premium pay for specific circumstances such as working varied schedules or performing specialized tasks.
Benefits
As an employee of Wal-Mart Stores, Inc., you will enjoy a comprehensive benefits package, including medical, vision, and dental coverage. Financial benefits include 401(k) plans, stock purchase options, and company-paid life insurance. Paid time off includes parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Requirements and Qualifications
To excel in this role, you must possess a strong passion for customer service and a positive attitude. You should be able to multitask effectively, handle high-pressure situations, and maintain a clean and organized workspace. If you are enthusiastic about providing excellent customer experiences and can adapt to a fast-paced environment, this could be an ideal opportunity for you.
Salary : $14 - $26