What are the responsibilities and job description for the Driver position at Walberg Family Pharmacies?
Pharmacy Delivery Driver Position
Applicants must embrace and encourage our Core Values:
- Integrity - We honor our commitments to those we serve and do everything within our power to meet expectations.
- Pride in Work - We are dedicated to doing our jobs and pay close attention to details. We take ownership of our responsibilities.
- Compassion - We recognize when we are needed and how we can help. We are good listeners.
- Drive - We have a passion for constant improvement. We embrace challenges as they give us the opportunity to grow.
- Teamwork - We treat each other with respect and carry a positive attitude. We are supportive of other team members.
Position Overview:
The Pharmacy Delivery Driver is responsible for ensuring the efficient, accurate, and courteous delivery of medications and products to our customers. This role requires a customer-focused mindset, adherence to company policies, and a commitment to maintaining vehicle safety and cleanliness.
Key Responsibilities:
1. Customer Service Excellence:
- Uphold and promote the company’s core values and focus.
- Provide superior customer service by demonstrating sincerity, patience, and respect in all interactions.
- Ensure all deliveries are completed quickly, accurately, and efficiently.
- Always thank customers for choosing our pharmacy services.
2. Delivery Preparation and Execution:
- Gather and organize all deliveries prior to departure, ensuring accuracy by double-checking with the Pharmacist.
- Follow the Logistics Coordinator’s assigned routes and delegated tasks.
- Perform repeat delivery attempts as necessary when a customer does not respond to the initial delivery attempt.
3. Vehicle Maintenance:
- Maintain the cleanliness of the delivery vehicle, both interior and exterior.
- Perform routine maintenance such as oil changes and inspections.
- Complete and maintain a vehicle maintenance log.
- Report any vehicle issues promptly to the Logistics Coordinator.
4. Safety and Compliance:
- Abide by all traffic laws and maintain a safe driving record.
- Drive responsibly and professionally, remembering that delivery vehicles represent the company’s image. Actions such as cutting off other drivers, speeding, or unsafe driving reflect poorly on the team and the company.
5. Additional Responsibilities:
- Follow all operational protocols and collaborate effectively with store team members.
This position requires reliability, attention to detail, and a customer-first attitude to enhance the overall delivery experience. Join our team to play a vital role in providing exceptional pharmacy services to our community.