What are the responsibilities and job description for the Catering and Events Coordinator - Waldorf Astoria Chicago position at Waldorf Astoria Chicago?
Waldorf Astoria is looking for a Catering and Events Coordinator to join the team in Chicago's Gold Coast!
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram
This role is Monday - Friday between 9:00am-5:30pm.
The hourly rate is $23-$24 and is based on applicable and specialized experience and location.
What will I be doing?
As a Catering & Events Coordinator, you would be responsible for providing office support in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What benefits will I receive?
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Waldorf Astoria Chicago
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Catering and Event Services
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram
This role is Monday - Friday between 9:00am-5:30pm.
The hourly rate is $23-$24 and is based on applicable and specialized experience and location.
What will I be doing?
As a Catering & Events Coordinator, you would be responsible for providing office support in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Oversees all aspects of service for (weddings, social functions, etc.) groups.
- Reviews group files and communicates with various departments to prepare for group visits.
- Conducts site visits/inspections, monitors group room pick-up, tracks and manages client accounts (i.e. sends invoices, notifies Finance of payments, informs clients of overdue payments, etc.)
- Creating turnovers and assisting with set up of payments for our events
- Helping assists with our 515 reports via Delphi FDC
- Creates 14 day forecast and manages the BEO Binder and does daily distribution of BEO's and Resumes
- Follows-up with Waldorf in-house groups regarding service, and documents client contact for future reference and follow-up.
- Greet and assist guests and respond to requests in a timely, friendly and efficient manner.
- Perform word-processing, typing, e-mailing, data-entry, filing, copying, processing mail and taking notes and/or dictation.
- Answer telephones, schedule team members.
- Coordinate department projects, as needed.
- Oversee maintenance of office equipment
- Track Guest Comment Cards and feedback.
- Track HH points for our guests and applying based on event usage after event is closed.
- Perform other general office duties and assist with special projects, as needed.
- Handle Room Blocks for offsite wedding and create resume and attend resume meeting
- Attend pick up reports
- Creating BEO’s as needed, depending on business demands and Waldorf In House events.
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What benefits will I receive?
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
Waldorf Astoria Chicago
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Catering and Event Services
Salary : $23 - $24
