What are the responsibilities and job description for the Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead position at Waldorf Astoria Hotels & Resorts?

Waldorf Astoria is looking for a Restaurant Supervisor to join the Food and Beverage Team at this gorgeous Atlanta property!

Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

Classification : Full-Time
Shift : Various - must have availability to work weekdays, weekends, and holidays.

The ideal candidate will have the following qualifications :

Previous experience in a similar position

Highly self-motivated and able to motivate others

Work in a safe, prudent and organized manner

In-depth knowledge of food and its preparation

Ability to relate to all levels of guest and management

Ability to handle multiple tasks at one time

Excellent attention to details, and extensive service knowledge

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Restaurant Supervisor, you would be responsible for supervising the services of the Food and Beverage outlets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

Support Company's philosophy and company culture

Provide excellent service at all times to all of our guests

Assist guests courteously and efficiently

Supervise day-to-day operations

Supervise the maintenance and cleanliness of the outlet at all times

Excellent knowledge of food and beverage, including being able to service and sell the product

Manage proper supplies level

Assist manager with scheduling

Assist manager with Team Members training and development

Assist manager with monthly departmental meeting

Assist manager with conducting of daily communications meeting with staff prior to shift

Visit all of our guest tables, in the restaurant, during or after their visit, to ensure satisfaction

Supervise, coach, and counsel Team Members, including disciplinary procedures.

Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook

Attend weekly and monthly Food & Beverage meeting

Communicate all group information / changes to existing information to appropriate hotel colleagues in an accurate and timely manner

Lead daily departmental meeting

Has strong sense of responsibility for financial goals set forth by the company

Be responsible for guest and Team Member satisfaction scores

Perform any other reasonable duties as assigned by the Food & Beverage Management team.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

Access to your pay when you need it through DailyPay

Medical Insurance Coverage - for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

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Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead

What are the responsibilities and job description for the Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead position at Waldorf Astoria Hotels & Resorts?

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