What are the responsibilities and job description for the Customer Care and Aftermarket Sales Specialist position at WALDORF FORD?
Job description
We are in need of an motivated, friendly, and team-oriented individuals to join our team.
If you enjoy talking with people, are eager to learn, are a leader, want to have fun at work, and are persuasive, this is the position for you. The Aftermarket & Customer Care Rep works with both our Sales and Service Teams to ensure the overall customer experience is EXCEPTIONAL!
How we work with Sales: We speak to every customer who purchases a vehicle at Waldorf Ford, prior to financing. We present products and accessories for their new car, explain the warranties Ford provides, introduce them to our Service Department, and cover necessary "new Ford owner info." If a customer has any questions or concerns after purchasing a vehicle, it's our priority to facilitate a solution. We also facilitate overall Sales Team culture by being helpful, team players who ultimately want to see everyone succeed.
We also facilitate customer comebacks for accessory installations. We help with special projects and employee events to faciliate a fun, work-hard play-hard atmosphere.
Extensive training provided. Team lunches, special employee pricing, , opportunity for advancement, and monthly bonuses available.
*People with backgrounds in hospitality, sales and retail, customer service, banking, or who were athletes thrive in this environment!
Job Type: Full-time
Pay: $30,000.00 - $80,000.00 per year
Qualifications
- Proven customer service skills with a strong focus on client satisfaction
- Demonstrated sales experience, preferably in an aftermarket or related field
- Excellent communication and interpersonal abilities
- Ability to build and maintain relationships with customers
- Strong problem-solving skills and attention to detail
- Familiarity with CRM software and sales tracking tools
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- Rotating shift
Ability to commute/relocate:
- Waldorf MD: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $30,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
Compensation Package:
- Commission pay
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Waldorf, MD 20601 (Preferred)
Work Location: In person
Salary : $30,000 - $80,000