What are the responsibilities and job description for the General Manager position at Walk On's?
The General Manager is responsible for overseeing all operations of Walk-On’s Sports Bistreaux. The GM must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On’s systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The GM must promote a fun and welcoming work environment through positive reinforcement and teamwork. The GM must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The GM must have the ability to build sales and maximize financial success through local store marketing, controlled inventory costs, and labor costs.
Job Duties:
- Ensure proper staffing levels by recruiting, interviewing and hiring talented team member following company guidelines.
- Manages all team members, including scheduling, performance feedback, and discipline
- Is responsible for ongoing training and professional development of all team members, with a focus on the management team
- Effectively communicates with management team and corporate team to ensure effective and efficient operations without issue
- Creates daily, weekly, monthly, and quarterly sales and labor plans based on business performance
- Prepares daily, weekly, monthly, and quarterly sales and labor projections based on business performance
Skills/ Qualifications:
• Must have 2 years of management experience in a full service, high volume restaurant.
• Solid track record of success in previous assignments demonstrating upward career tracking
• Strong communication and leadership skills
• Ability to work as a TEAM with management staff and employees
