What are the responsibilities and job description for the General Manager - Home Health position at Walker Bowen Talent Partners?
Job Description
Our client partner is seeking a transformational General Manager to join their Nashville team in the home healthcare space.
This General Manager will be a strong team builder and sales and operations leader who has a passion for patient care.
The Role
Reporting to the Group Vice President, the General Manager (GM) is tasked with driving the overall performance of the Branch, encompassing culture, revenue, profitability, performance, expenditures, and staffing. By effectively delegating tasks and duties, the GM will lead, direct, and manage each role in the office to ensure business development, revenue and profit growth, operational efficiency, financial stability, and compliance with franchise standards. This dynamic, multifaceted role requires the GM to take extreme ownership of all aspects of the location, playing a pivotal role in its development and success.
What You'll Do
- Lead the business with our 13 fundamentals and Growth Mindset to drive organizational success.
- Foster the mindsets and actions of the fundamentals within the team to enhance business performance.
- Drive top-line sales growth and Owners' Discretionary Profit (ODP), meeting monthly and annual performance goals.
- Ensure daily sales activities and expense control to achieve profitability targets.
- Conduct monthly 1 : 1s with all Key Players ensuring pipelines are full in sales and CP acquisition and that excellence is happening in Staffing and Quality Assurance.
- Work closely with the Group VP, VP of Finance and VP of HR to determine improvement opportunities for operational effectiveness and efficiency.
- Focus on being remarkable to Care Professionals, enhancing their experience and retention through regular interactions, office events, and recognition.
- Ensure all business functions meet or exceed performance objectives by monitoring and managing team performance against key metrics and processes.
- Possess comprehensive knowledge of all business functions and key processes to drive performance.
- Build and develop the administrative team by recruiting, hiring, training, coaching, and developing top talent to ensure business success.
- Manage Key Player activities, implement changes to achieve office goals, address performance issues, and set future targets.
- Maintain positive relationships with community referral sources to enhance business performance.
- Ensure compliance with all company policies, procedures, and business ethics codes, communicating them effectively to all employees.
- Conduct weekly team meetings to review revenue, business performance, key metrics, and manage overall performance.
- All other duties as assigned.
Requirements
Who You Are
Knowledge, Skills, and Abilities
Benefits
Full comprehensive benefits plan; annual salary with generous performance based bonus.
