What are the responsibilities and job description for the Asset Manager/Senior Asset Manager, Consents position at Walker & Dunlop?
Department
Servicing - GSE
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Job Description
Department Overview
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.
The Impact You Will Have
This position is a key member of the Asset Management team, responsible for borrower consent requests. This position is responsible for review and processing Fannie Mae and Freddie Mac borrower consent requests. This position is split between internal and external stakeholders with responsibilities that may cross departments. This position reports to a VP on the GSE Asset Management consent team.
Primary Responsibilities
What We Offer
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
Servicing - GSE
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Job Description
Department Overview
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.
The Impact You Will Have
This position is a key member of the Asset Management team, responsible for borrower consent requests. This position is responsible for review and processing Fannie Mae and Freddie Mac borrower consent requests. This position is split between internal and external stakeholders with responsibilities that may cross departments. This position reports to a VP on the GSE Asset Management consent team.
Primary Responsibilities
- Review, process and/or approve borrower consent request transactions.
- Ensure consent requests are processed timely, accurately and in compliance with the servicing guide and loan requirements.
- Provide timely and accurate customer support to internal and external stakeholders.
- Assist in the automation of the Asset Management Department data as necessary
- Perform other duties as assigned
- Attendance is generally 8:30 am – 5:30 pm Monday through Friday with the ability to work up to 2 of those days remotely
- Bachelor’s degree in Finance, Economics, Accounting, or related field
- 5 plus years of role specific experience in Credit Underwriting or Asset Management required.
- Proven track record processing borrower consent requests.
- Demonstrated knowledge of Fannie Mae and Freddie Mac servicing guide requirements.
- Developed written and communication skills
- Ability to travel independently for property inspections
- Strong analytical skills, including use of all MS Office products, plus experience with database software and computer integration
- Excellent organizational skills
- Excellent interpersonal and customer service skills with strong work ethic to meet daily challenges of a fast-paced environment
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
What We Offer
- The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
- Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Career development opportunities
- Empowerment and encouragement to give back – volunteer hours and donation matching
- Eligibility may vary based on average number of hours worked
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.