What are the responsibilities and job description for the Insurance Administrator position at Walker & Dunlop?

Department :

Servicing - Insurance

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities. We believe seeking diverse talent and promoting the inclusion of all perspectives are more than moral imperatives - they are critical to our success and ability to innovate and grow.

Department Overview

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower's primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas : Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D's Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch's highest-rated Servicers, with a rating of CPS1-.

The Impact You Will Have

Assist with the analysis of insurance coverage compliance for commercial loans in accordance with Investor guidelines.

Primary Responsibilities

Complete general administrative tasks as necessary, such as filing, data entry, mail distribution / management, and supporting special projects.
Perform quality control on the data quality entered into the insurance management system for newly closed loans
Contact and communicate with insurance agents to collect required insurance documents such as policies and certificates
Review third party activity for quality, accuracy, timeliness, and document errors for feedback
Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders,
Performs other duties as required and assigned to support the insurance teams
Attendance is generally 8 : 30 am - 5 : 30 pm local time Monday through Friday with the ability to work up to 2 of those days remotely

Education and Experience

Bachelor's degree in Insurance or Risk Management preferred.

Exposure to commercial property insurance experience preferred.

Knowledge, Skills and Abilities

Requires excellent communication skills, written and oral, through all levels of the organization.

Ability to work as a part of a team while providing a strong individual contribution.

Excellent attention to detail, judgment, flexibility and dependability.

Strong time management and organizational skills.

Ability to maintain a positive attitude with large volume of work.

Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes

Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

LI-NA1

LI-Hybrid

What We Offer

The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023

Comprehensive benefit options

that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include :

Up to 83% subsidized medical payroll deductions

Competitive dental and vision benefits

401(k) match

Pre-tax transit and commuting benefits

A robust health and wellness program - earn cash rewards and gain access to resources that

promote health, engagement, and balance

Paid maternity and parental leave, as well as other family paid leave programs

Company-paid life, short and long-term disability insurance

Health Savings Account and Healthcare and Dependent Care Flexible Spending

Commitment to diversity, equity, and inclusion, with employee resource groups organizing activities and providing a space for open communication

Career development opportunities

Empowerment and encouragement to give back - volunteer hours and donation matching

Eligibility may vary based on average number of hours worked

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM

Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.

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