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Senior Patient Account Specialist | Lake Charles, LA | Contract

Walker Healthforce, LLC
Charles, LA Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025
Senior Patient Accounts Specialist | Lake Charles, LA | Contract

Walker Healthforce is seeking a Senior Patient Accounts Specialist for a healthcare client located in Lake Charles, LA. This is a contract opportunity.

START DATE: ASAP

Walker Healthforce Standard Perks:
  • Weekly pay via Direct Deposit
  • Medical, Dental, and Vision Available
  • 401K

JOB SUMMARY
  • Perform billing, A/R follow-up, and credit balance resolution to ensure timely and accurate claim payments.
  • Identify and analyze revenue cycle trends and root causes to recommend process improvements.
  • Provide exceptional customer service to internal teams, insurance representatives, and patients.
  • Maintain accurate and thorough documentation of follow-up efforts in the practice management system.
  • Educate patients on insurance benefits and billing issues as needed.
  • Adhere to all HIPAA regulations to ensure the confidentiality and protection of patient health information.

JOB REQUIREMENTS
  • Extensive Knowledge of CPT, HCPCS, and ICD-9 Coding Principles: Fundamental to accurate billing and claim submission across multi-specialty physician practices.
  • Thorough Understanding of Government and Commercial Payer Guidelines: Required to effectively resolve billing issues, ensure regulatory compliance, and support optimized reimbursement.
  • 3 Years of Physician Billing Experience: Essential for independently managing the full billing cycle including claim submission, A/R follow-up, credit balance resolution, and appeals.
  • Proficiency in PC skills in a Windows environment, including Microsoft Word and Excel
  • In-depth understanding of reimbursement methodologies and both government and commercial payer guidelines.
  • Core Skills:
    • Effective oral and written communication
    • Strong attention to detail
    • Ability to work independently and within a team
    • Advanced knowledge of medical terminology
  • Proficiency in handling all phases of the physician billing cycle including:
    • Claim submission
    • Rejection resolution
    • Denial management
    • Secondary appeals
    • Refund processing

PREFERRED JOB REQUIREMENTS
  • Associate's or Bachelor’s Degree in related field

Contact our Recruiting Team today to experience the Walker Healthforce difference!

ABOUT US
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

#IND1

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