What are the responsibilities and job description for the Insurance Customer Service Agent position at WalkerHughes Insurance?
WalkerHughes Insurance is seeking an experienced Customer Service Agent to join our Commercial Lines team in our Fort Wayne, IN office. This individual will be responsible for working with clients on their concerns regarding their insurance policies, as well as servicing their requests (payments, endorsements, Evidence of Coverage, etc.).
The Customer Service Agent will also :
- Analyze, draft, and monitor complex documents such as renewals, claims, applications, statistical data in support of ongoing business
- Prepare and process documents such as policies, renewals, claims, applications, changes, endorsements, binders, contracts, etc., for assigned Sales Executive
- Design and prepare marketing / quoting information and presentation material and processes coverage requests with the Sales Executive
- Work with the Sales Executive to close new sales opportunities
The ideal candidate will possess the following Skills / Abilities :
Education and Experience :
Perks :