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Appliance Service Technician

Walkin Technologies LLC
Norwich, CT Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/13/2025

Job Summary

As an Appliance Service Technician, you'll play a vital role in ensuring the timely and efficient diagnosing, repairing, and maintenance of various types of appliances. This is a hands-on role that requires strong technical skills and excellent customer service abilities. Upholding our core values, you’ll consistently demonstrate professionalism, respect, and courtesy to both customers and team members.

Duties and Responsibilities:

Applies knowledge and abilities to perform technical repairs according to schedule.

Diagnoses and troubleshoots problems with the appropriate equipment to determine the most efficient course of action.

Estimates repair costs and obtains authorization prior to beginning work for all repairs.

Communicate continuously with office & customers

Completes repairs in a timely manner.

Travels to customer locations to complete repairs as directed.

Recommends and explains additional repairs as appropriate.

Finalizes repair order information to include pricing information.

Contacts techline via telephone/ email, to find repair parts, components and information as needed while working on the appliances.

Communicates to customers in a clear manner the nature of service needed and cost of parts and labor.

Performs other related duties as assigned.

Qualifications:

Valid Driver's License with a clean record

Must be at least 18 years of age

Proficiency to navigate tablet-based technology

The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Job Type: Full-time

Pay: $55,998.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $55,998 - $80,000

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