What are the responsibilities and job description for the Clinical Secretary position at Walkway to Healing?
Job Overview
We are seeking a dedicated and organized Secretary to join our team in a dynamic Clinical office environment. The ideal candidate will play a vital role in ensuring smooth operations by providing administrative support, managing schedules, and facilitating communication between patients and healthcare professionals. This position requires strong customer service skills and the ability to handle multiple tasks efficiently.
Responsibilities
- Manage scheduling for appointments, ensuring optimal use of time for both patients and providers.
- Serve as the first point of contact for patients, providing excellent customer service and addressing inquiries professionally.
- Operate phone systems to handle incoming calls, take messages, and direct calls to appropriate personnel.
- Maintain accurate patient records and assist with data entry using computerized systems such as Athenahealth.
- Process insurance information, including Medicare details, to facilitate billing and patient care.
- Assist in the daily operations of the Clinical office, ensuring compliance with health regulations.
- Support other administrative tasks as needed to enhance office efficiency.
Qualifications
- Previous experience as a clinical office receptionist or in a similar role is preferred.
- Proficiency in medical scheduling and familiarity with healthcare terminology is essential.
- Strong computer skills with experience in electronic health record (EHR) systems, particularly iCanotes.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work independently and collaboratively within a team environment while managing multiple priorities effectively.
If you are passionate about providing exceptional support in a healthcare setting and meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity as a Secretary.
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Medical Specialty:
- Addiction Medicine
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $22 - $23
