Dispatcher

Wall Recycling is looking for CSR and Dispatcher Monday- Friday. This role is responsible for the coordination of the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous, and efficient service to all customers.

Job Description:

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, and dispense the daily route schedule.
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions, and driver locations.
• Ensure route completion via the driver check-in process.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Job Requirements:

• Reliable transportation and able to be on time
• Computer proficient (Microsoft Office)
• Able to work well with others
• Able to work without supervision
• Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
• Good communication skills; is able to effectively communicate to all levels of management and customers.
• Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.
• Grasps concepts quickly and has good follow-through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
• Excellent written and verbal presentation skills.
• Excellent self-motivation skills; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals.
• Is trustworthy and maintains the highest level of confidentiality at all times.
• Excellent service orientation, actively looks for ways to help people