What are the responsibilities and job description for the Automotive BDC Representative position at Wallace Auto Group?
BDC Representative Responsibilities:
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve highest degree of customer satisfaction
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
- Meet specified monthly targets and goals
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $40,000 - $80,000
