What are the responsibilities and job description for the Account Manager position at Wallace Management Co.?
Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we’re looking for you!
Furniture Finance, a Wallace Management Company, is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branch locations in 7 states- and growing! We have been in the small consumer loan business since 1980.
Why Furniture Finance?
- Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
- 401(k) plan including company match
- Paid holidays and vacation time
- Monthly bonus opportunities
Account Manager Responsibilities Include:
- Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
- Preparing loan documents and managing the application process
- Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
- Contacting customers to help them get back on track if they have overdue payments
- Partnering with Management to maintain branch operating standards and grow the business
The ideal candidate for the Account Manager role will have:
- Stable work history (more than one year in previous customer service representative, sales representative, or related position preferred)
- Previous sales or collections experience is preferred
- Experience with CRM software and Microsoft Office
- Excellent listening and communication skills (both verbal and written)
- A passion for delivering client-focused solutions to customer needs
- High school diploma or its equivalent
This position may require occasional travel.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $13
