What are the responsibilities and job description for the IT Technician position at Wallace & Wallace Beautification Services LLC?
What We’re Looking For
- Strong understanding of network setup and configuration.
- Proficiency in troubleshooting hardware and software issues.
- Experience providing technical support to end-users via phone and chat.
- Familiarity with antivirus software installation and network security protocols.
- Excellent communication skills for educating users and reporting to management.
- Ability to use performance monitoring tools and implement system optimizations.
- A proactive approach to developing and maintaining IT maintenance schedules.
- Must be willing to be trained.
- Can work in a construction area (Hard Hat, steel toe boots, etc...) Only as Needed
- Can work with or without a team.
- Must Have a Drivers License, Reliable Transportation,
All Training will be provided.
Please Be Advised that this is an On Call to Full Time Position
Responsibilities
- Network Installation & Configuration: Setting up internet connections, establishing networks, and ensuring seamless connectivity.
- Troubleshooting & Repairs: Diagnosing and resolving hardware/software issues, performing routine maintenance, and handling scheduled updates.
- Technical Support: Assisting clients via phone and live chat, providing solutions for technical challenges.
- Network Security: Installing and maintaining antivirus software, ensuring network safety and regular updates.
- User Education: Briefing senior management on IT issues and educating team members on network components.
- Performance Monitoring: Using specialized tools to track performance and recommend improvements.
- Backup Management: Creating maintenance schedules, managing backups, and enforcing virus protection/security procedures.
Job Types: Full-time, Part-time, Contract
Pay: $18.00 - $23.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- No weekends
- On call
- Weekdays
Work Location: Multiple locations
Salary : $18 - $23