What are the responsibilities and job description for the Veterinary Receptionist position at Wallburg Animal Hospital?
WORK IN A GREAT TEAM ENVIRONMENT WITH DOGS AND CATS AS YOUR CLIENTS! Wallburg Animal Hospital is looking for a Full Time and/or Part Time Front Desk Receptionist. This candidate provides the first impression of the hospital to clients and patients. Candidates must be friendly, professional and courteous, and capable of handling many tasks at once with frequent interruptions.
ONLY APPLICANTS WITH EXPERIENCE IN A VETERINARY HOSPITAL WILL BE CONSIDERED!
***PREVIOUS APPLICANTS WILL NOT QUALIFY FOR THIS OPENING***
Essential Functions: Prior experience in working with the public, computer, data entry and multi-line phone skills are required. The ideal candidate will possess a passion for customer care and a love for animals. Avimark Veterinary Software experience is a plus.
Duties include:
- Open the hospital & get ready for the days work; close the clinic, prepare for following day, end of day reconciliation of daily transactions
- Welcome clients with their pets to the clinic in a friendly and courteous manner, smiles only!
- Checking clients out and collecting payment after appointment is completed
- Answer incoming calls professionally and route calls to other staff members in line with the hospitals protocols
- Scheduling appointments, surgeries, grooming, boarding etc.
- Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive
- Handle emergency cases appropriately
- Review patients records to ensure that immunization and tests recommended by the doctor are up to date
- Ensure that all necessary paper work is completed accurately before they are discharged from the hospital
Required attributes & Qualities:
- Knowledge of veterinary clinic procedures and terminologies
- Passionate about animals
- Ability to relate with customers in a friendly and professional manner
- Excellent phone etiquette
- Ability to exercise patience with clients
- Exceptional organizational skills to keep work environment tidy and comfortable, as well as perform assignments efficiently
- Must be reliable and punctual
- Have outgoing personality
- Professional & neat appearance
- Need to be familiar with animal care
Experience in veterinary hospital is required. Experience MUST be included on resume.
Hours include Saturday mornings(REQUIRED, NO EXCEPTIONS), various during the week but will need to be able to work 7:30 am-6 pm shifts..
EXPERIENCED APPLICANTS SHOULD email RESUMES
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Veterinary experience: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $12 - $18
