Valley Reconditioning a subsidiary company of Wallwork Inc., is currently hiring for a part-time Receptionist position consisting of Monday-Friday shifts from 1pm-5pm ($18 / hr). Seeking an approachable and friendly addition to our team who likes to interact with our customers!
If you are interested in working for a successful company and great family working environment, take a chance, come work at Valley Recon!
JOB SUMMARY
The Receptionist will provide administrative, secretarial and clerical support for Valley Reconditioning. Responsibilities include answering phones, greeting customers, scanning and other job duties as assigned.
QUALIFICATIONS (minimum requirements)
Education and / or years' experience required :
- High School Diploma or G.E.D.
Preferred / Required Skills and Abilities :
Microsoft Office proficiency desired.Knowledge of basic mathematical and accounting concepts.Excellent customer service and communication skills.Ability to multi-task and meet deadlines in fast-paced environment.ESSENTIAL FUNCTIONS AND ACCOUNTABILITES
Answer incoming calls promptly and professionally.Record messages and categorize them by importance, then distribute them to the appropriate staff members.Organize and file repair order documents in designated locations.Schedule customer appointments by recording accurate customer information and providing them with appointment specifics.Assist customers with inquiries regarding detailing service.Redirect calls to the appropriate departments within the company.Familiarize oneself with detailing services and pricing to effectively address customer needs.Maintain a clean and safe lobby and work area.Stock and maintain the coffee bar and water station.Greet customers in a professional, friendly, and efficient manner.Coordinate customer car washes with technicians as required.Communicate with partner companies, assisting with inquiries and updates.Adhere to work schedule and maintain regular attendance.Maintain a professional appearance at all times.Utilize CDK system to generate and close repair orders.Capture customer and vehicle information including VIN and mileage accurately.Create customer profiles as needed in the system.Assist customers with checkout using credit card terminals.Receive, sign for, and distribute incoming packages and mail items.Respond professionally to customer emails, addressing inquiries and scheduling appointments.Send invoices electronically via email to partner companies and customers.Update and maintain a clear and accurate calendar of appointments and events .Notify customers when vehicle is ready.Perform other duties, as assigned.Performs Wallwork Inc.-wide duties as requested by the designated supervisor.Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.
Salary : $18
