Wallwork Truck Center Service Booker

Wallwork Truck Center, a subsidiary company of Wallwork Inc., is currently hiring for a full-time Service Booker working M-F 8am-5pm to join our team. If you are interested in working for a successful company and a great working environment, this is the place for you!

The position of the Service Booker is to post final charges on completed repair orders, verifying that all labor and parts charges are documented.

Qualified applicants will have a High School Diploma or G.E.D., minimum one to two years booker experience, excellent customer service skills; ability to pass a background check, drug screen, and motor vehicle report required.

QUALIFICATIONS (minimum Requirements)

• High School Diploma or G.E.D.
• Minimum one to two years booker experience.
• Valid driver's license and acceptable driving record.
  
  

Preferred/Required Skills And Abilities

• Excellent communication skills
• Strong computer skills
• Must be detail-oriented
• Working knowledge of activities, methods, procedures and policies of the Service Department
  
  

Supervision Of Others/decision Making Aptitude (if Applicable)

• No supervisory responsibilities required with this position.
  
  

Essential Functions And Accountabilites

• Reviews all repair paperwork to ensure proper documentation and criteria are applied to all repair orders.
• Responsible for flagging technician labor, transcribing technician story descriptions and review to insure proper documentation and time stamp.
• Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order.
• Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance with service department and manufacturer standards
• Must be familiar with a dealer's procedures, and follow all rules and regulations, especially those mandated by local, state and federal governments.
• Fosters and maintains excellent relations between customers, service department, parts department, and warranty admin.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Some overnight travel may be required as needed. (Lodging, meals and travel expenses are compensated per company guidelines.)
• Adhere to work schedule and maintain regular attendance.
• Performs Wallwork Inc.-wide duties as requested by the designated supervisor.
• Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.
  
  

We offer competitive pay and benefits, a great family working environment, employee discounts, paid time off (PTO), and great advancement opportunities!

Wallwork Inc., is a successful and expanding business with many career opportunities and is excited to discuss the possibilities with you!

Wallwork Inc. and its subsidiary companies are a drug-free workplace and an equal opportunity employer.