MRA (Backroom Vendor Receiver, Truck Unloader)

**You must have 3 years of retail experience and 2 years of retail receiving experience with checking in vendors, processing damaged items out of inventories and unloading trucks with pallets of freight using an electric pallet jack. Must be shown on resume to even be considered for an interview. **

Job Description

Merchandise Reconciliation Associate

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions
A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Maintains the claims and hazardous waste storage area in accordance with company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise/supplies; identifying shrink and damages; and ensuring a safe work environment.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Receives and stocks supplies from distribution centers and vendors throughout the facility and organizes and maintains area of responsibility by following company procedures; utilizing equipment appropriately; and completing and retaining required paperwork, logs, and other documentation

(for example, compliance documents).

Supervises associates in the claims area by assigning duties; communicating goals; providing feedback and follow-up; monitoring performance; teaching and supporting company policies and procedures; ensuring compliance; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates.

Prepares and processes defective or damaged merchandise by identifying, packaging, labeling and ultimately returning or managing merchandise, to include hazardous materials, per company policies/procedures; auditing claims boxes to ensure the contents in the box matches the documentation; tracking claims to ensure proper credit is received by facility; communicating with suppliers and vendors; and completing required inspections, documentation and reports.

Receives and monitors merchandise and supplies from distribution centers and vendors by managing vendor access; submitting warehouse mislabels; auditing merchandise received; tracking return center, recalled, and damaged claims to ensure proper credit is received by the store; finalizing reports and logs; and communicating with vendors.

Provides support for the facility by generating reports; and researching merchandise inventory issues and discrepancies (for example, invoices).

Leadership Expectations
A n individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Judgment:Make Effective Choices : Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement:Plan for and Improve Work : Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

Influence and Communicate:Share Information : Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results:Get Results : Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.

Ethics and Compliance:Perform to Ethical Standards : Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Leads Inventory Operations:Helps associates understand and apply safe and correct ways to handle, move, and display goods, and does the same in own work. Carries out the inventory process to help improve replenishment and receiving and to reduce shrinkage. Identifies poor inventory practices and low in-stock levels in assigned area, and reports them with ideas for corrective action. Demonstrates and helps others with the safe and proper use and maintenance of inventory tools and equipment.

Office:Advises others on office equipment and services when asked to do so. Processes and submits paperwork, creates and maintains organized files, and identifies and resolves any discrepancies in files and records in a timely manner. Reports incorrect or inefficient office processes. Uses office equipment and stocks supplies correctly.

Stocking/Receiving:Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods. Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, services, and

Published On 09/28/2022 This job description supersedes all prior descriptions Page 1
WMFH7915

Job Description

Merchandise Reconciliation Associate conditions in the stocking/receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways.

Leads Claims Operations:Helps Associates understand and apply safe and correct ways to process claims goods, work with Vendors, and prepare and maintain reports. Ensures timely processing of claims processing procedures for damaged, defective, returned, and liquidated goods. Identifies vendor issues, poor claims practices, and problems with merchandise processing and reports them with ideas for corrective action. Ensures associates manage hazardous waste per company policies/procedures. Verifies associates count merchandise and process shipments and credits correctly and uses the practices in own work.

Customer/Member Centered: Serve the Customer/Member:Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.

Adaptability: Adapt:Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job functions.

Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.

Observes associate, customer, or supplier behavior.

Enters and locates information on computer.

Moves up and down a ladder.

Moves up and down stairs.

Presents information to small or large groups and individuals.

Communicates effectively in person or by using telecommunications equipment.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually verifies information, often in small print.

Reads information, often in small print.

Visually locates merchandise and other objects.

Visually inspects equipment.

Safely operates large power equipment.

Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.

Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Travel
T raveling is necessary to perform one or more essential functions of this position.

Travels domestically to and from multiple facilities or work-sites requiring an overnight stay.

Travels domestically to and from multiple facilities or work-sites during the workday.

Work Environment
W orking in the following environment is necessary to perform one or more of the essential functions of this position.

Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.

Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, sections of the facility which have temporary cracks, or areas under repair.

Moves over slippery surfaces in the work area as well as other areas that may become slippery during inclement weather.

May work with substances that require special handling

Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 1 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends only

Education:

• High school or equivalent (Required)

Experience:

• Retail Store Vendor Receiving: 2 years (Required)
• Retail sales: 4 years (Required)

Ability to Relocate:

• Spring, TX 77373: Relocate before starting work (Required)

Work Location: In person

Salary : $17