Electronics Sales Associate

Job Description

Electronics Associate

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Maintains the Sales Floor in the Electronics area in accordance with Company policies and procedures by properly handling claims and returns, z oning the area, arranging and organizing merchandise, and identifying shrink and damages.

Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.

Receives and stocks merchandise in the Electronics area, and organizes and maintains the Electronics area by following Company procedures, u tilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.

Sells Electronic merchandise to Members by explaining prices, features, capabilities, product assembly, etc. for electronic merchandise including TVs,
D VDs/DVRs, computer accessories, computer systems, and electronic media.

Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Inventory - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely m anner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways.

Electronics - Follows proper procedures to prevent theft when displaying, securing, and showing Electronics items. Actively engages Members, and assists them with Electronics Department services and items. Receives and displays Electronics products and helps Members with their Electronic needs in a timely manner. Reports Member issues, security risks, shrink opportunities, and problems with Electronics products, services, and work areas. Keeps Electronic equipment and displays in working order and organizes Electronics products in correct ways.

Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.

Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets d eadlines. Takes action in order to solve problems so work can be completed in a timely manner.

Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns f rom assignments and feedback.

Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.

Observes associate, customer, or supplier behavior.

E nters and locates information on computer.

Published On 07/31/2007 This job description supersedes all prior descriptions Page 1 of 3
40019

Job Description

Electronics Associate

C ommunicates effectively in person or by using telecommunications equipment.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually verifies information, often in small print.

Reads information, often in small print.

V isually locates merchandise and other objects.

V isually inspects equipment.

R eaches overhead and below the knees, including bending, twisting, pulling, and stooping.

M oves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.

Published On 07/31/2007 This job description supersedes all prior descriptions Page 2 of 3
40019

Job Description

Electronics Associate

Signature
I have read and understand the essential functions for this position and certify that:

I have the ability to perform the essential functions of this position either with or without areasonable accommodation.
I do not have the ability to perform the essential functions of this position either with orwithout a reasonable accommodation.

Associate/Applicant Printed Name Associate/Applicant Signature Date

Published On 07/31/2007 This job description supersedes all prior descriptions Page 3 of 3
40019'
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Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Employee discount

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person