Manager I, Security, Crisis Manager

Position Summary...

What you'll do...

The Walmart Emergency Operations Center (EOC) is a 24/7 global crisis monitoring and reporting center that intakes critical incidents including threats related to criminal activities, geo-political crises, weather-related emergencies, and natural disasters affecting our associates across the global enterprise in support of protecting people, property, and our brand.

The Manager I, Security - Crisis Manager is a professional entry level management position within the Emergency Operations Center (EOC) team that reports to the EOC Senior Manager. The Manager I, Security – Crisis Manager will answer crisis related calls from our stores and clubs and will coordinate appropriate actions per policy and procedures. The Manager I, Security – Crisis Manager will monitor external media and proprietary data systems for indications and warnings of crisis related events. The Manager I, Security – Crisis Manager will intake and report crisis related events to our stores, distribution centers, and home office partners.

You will make an impact by:

• Managing crisis events by rooting out variables involved and advising on decisions based upon these variables; activating and coordinating crisis responders from various disciplines from across the company based upon the needs of the situation; leveraging partners to bring the proper resources, assets, and services to ensure resolution of the crisis event; ensuring proper event communication updates to the appropriate stakeholders and leadership based on the event
• Leveraging technology and communications platforms to capture event information and coordinate the event; closing out events in internal systems when appropriate; and conducting and coordinating post-event analysis for continuous improvement
• Developing relationships to prepare for and respond to emergency situations by identifying and maintaining collaborative partnerships with internal and external organizations
• Providing guidance to internal business partners on emergency preparedness and response processes and procedures that enable the business to minimize disruptions
• Mitigating risks to company assets by evaluating requirements, constraints, assumptions, risk management options, and variables for businesses; conducting cost benefit analysis; and supporting implementation of value-based security and protective programs that are consistent with industry security standards and company policies

You’ll sweep us off our feet if…

• You have experience in intelligence, corporate security, law enforcement, or related field
• You have experience using a business intelligence tools (i.e. Oracle, Service Now, Power BI) to create reports
• You have strong communication, data entry, writing, and customer service experience to include telephone/call center expertise
• You have experience using descriptive statistics, exploratory data analysis, or univariate analyses.
• Proficient/fluent in French (preferred)

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Human Resources, Emergency Management, Risk Management, Security, or related field and 1 year’s experience in security, emergency management, risk management, law enforcement, fire service, or related area OR 3 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Emergency Management

Masters: Business Administration

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America