What are the responsibilities and job description for the (USA) Specialist III - Global Shared Services North Carolina position at Walmart?
Position Summary...
What you'll do...
Contributes to quality control by reviewing documentation for accuracy and adherence to Walmart business rules; validating accuracy of data received; adhering to legal and regulatory requirements to ensure compliance; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed.
Provides customer service by responding to and resolving customer questions and issues; referring internal/external customers to appropriate department for issue resolution; educating internal and external customers on resolution protocol; preparing and providing data for customers; communicating with internal and external customers to retrieve and request additional documentation; and updating management team about significant customer issues.
Supports document processing and data management by investigating and updating financial systems to resolve exceptions; ensuring documents are processed with Walmart procedures and in accordance with applicable laws and regulations; maintaining data tracking logs for metric, production, and compliance reporting; validating accuracy of supporting documentation used in exception processing; interpreting and posting information; allocating income or expenses when processing documents; validating and recording transactions to subsidiary ledgers; enters journal entries to affect financial statements; matching data from various sources to posted transactions for processing; identifying items (for example, documents, claims, receipts) for escalation; and verifying customer information (for example, name, vendor number) in systems. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Live our Values
Culture Champion
Curiosity & Courage
Customer Focus
Diversity, Equity & Inclusion
Talent Management
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
2118 WATER RIDGE PKWY, CHARLOTTE, NC 28217, United States of America
What you'll do...
Contributes to quality control by reviewing documentation for accuracy and adherence to Walmart business rules; validating accuracy of data received; adhering to legal and regulatory requirements to ensure compliance; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed.
Provides customer service by responding to and resolving customer questions and issues; referring internal/external customers to appropriate department for issue resolution; educating internal and external customers on resolution protocol; preparing and providing data for customers; communicating with internal and external customers to retrieve and request additional documentation; and updating management team about significant customer issues.
Supports document processing and data management by investigating and updating financial systems to resolve exceptions; ensuring documents are processed with Walmart procedures and in accordance with applicable laws and regulations; maintaining data tracking logs for metric, production, and compliance reporting; validating accuracy of supporting documentation used in exception processing; interpreting and posting information; allocating income or expenses when processing documents; validating and recording transactions to subsidiary ledgers; enters journal entries to affect financial statements; matching data from various sources to posted transactions for processing; identifying items (for example, documents, claims, receipts) for escalation; and verifying customer information (for example, name, vendor number) in systems. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Live our Values
Culture Champion
- Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
- Is consistently humble, self-aware, honest, and transparent.
Curiosity & Courage
- Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
- Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Customer Focus
- Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.
- Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Diversity, Equity & Inclusion
- Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
- Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with
Talent Management
- Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others'
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
2118 WATER RIDGE PKWY, CHARLOTTE, NC 28217, United States of America
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