Director of Enrollment Management

Walnut Hill School for the Arts is seeking a Director of Enrollment Management starting July 2025.

Reporting to the Head of School, the Director of Enrollment Management is responsible for managing all aspects of student recruitment, enrollment, retention, and financial aid. The Director instills a sense of team responsibility, personal leadership, and ultimately improves both student enrollment and net tuition revenue rates. The Director oversees all aspects of the enrollment process, including strategies for retaining current students and recruiting new students. The Director manages an office that includes, three Assistant Directors of Admission, and the Admission Office Assistant. This is a full-time, 12-month, position on the Senior Leadership Team.

Visit walnuthillarts.org/careers to view the full position statement for more details about this opportunity.

Responsibilities

Enrollment Management and Financial Aid:

• In coordination with the Head of School, design, implement, and evaluate all aspects of a strategic, comprehensive, enrollment program with the goal of maintaining a capacity enrollment of qualified students that meet or exceed net tuition revenue goals, and a waitlist of qualified applicants;
• Ensure outstanding customer experiences for current and prospective students and parents through high-touch handling of inquiries and applications through communicating final admission decisions;
• Maintain and build close and productive relationships with feeder schools, educational consultants, and other referral sources in target markets; create relationships in new markets;
• Organize and administer the financial aid program in cooperation with a contracted financial aid consultant for new and returning students;
• Provide accurate and insightful weekly, monthly, and annual reporting and analysis of statistics and quantitative metrics;
• Work collaboratively on enrollment management and forecasting plans with the Head of School, Chief Financial Officer and Board of Trustees;
• Effectively present and embody the school and its value proposition through outstanding public speaking and formal presentation skills, one-on-one communication skills, informal interpersonal interactions, and written communication ability;
• Speak authentically about the imperative for diversity, equity, and inclusion in schools; be committed to learning about and practicing anti-racist work; recognize how your identity impacts your leadership;
• Travel extensively both domestically and internationally to build productive relationships, and coordinate admission staff travel; and
• Manage departmental budget and allocate resources with strategic awareness and professionalism.

Qualifications & Personal Attributes:

• BA or equivalent experience required;
• 5 years’ experience in Admissions, Enrollment, Financial Aid, or related field;
• Demonstrated leadership capabilities and experience managing a team;
• Strong experience in building strategy using market and constituent data;
• A keen understanding of or ability to learn quickly strategic best practices of international student recruitment;
• Possess excellent customer service skills and ability to work with a wide range of constituents;
• Experience with, or interest in, working with international students and families;
• Capable of effectively responding to the needs of a diverse and engaged current and prospective student and parent population;
• Actively support the School community in building awareness and education in developing equity at systemic levels throughout school operations, policies, and programs; demonstrated commitment to fostering an inclusive community;
• Possess cultural competence in working with diverse populations and commitment to learning about and practicing anti-racist work;
• Ability to work independently and effectively in a changing, fast-paced environment;
• Ability to create and maintain budgets and reports; possess effective organization and planning skills;
• A spirit of creative problem solving and enthusiasm to work in a world of artistic possibilities;
• Possess excellent and effective written and oral communication skills;
• Strong computer skills and demonstrated proficiency with Google applications and Microsoft Office Suite;
• Share an educational and artistic vision that aligns with the core principles of Walnut Hill; and
• Strong collaboration and team-oriented working and leadership skills along with the ability to balance a pursuit of academic, artistic, and institutional excellence with compassion and nurture for each individual.

To Apply:

This is a retained search through Carney, Sandoe & Associates / The Baker Group. Interested and qualified candidates are invited to contact the consultants in confidence. Candidates will ultimately need to submit the following materials as separate PDF documents:

• A cover letter expressing their interest in this particular position;
• A current and thorough resumé of no more than four pages;
• A writing sample, such as a parent/guardian communication, newsletter, open house speech, blog, or article;
• Contact information for five professional references with name, relationship, phone number, and email address of each (references will not be contacted without the candidate’s permission) to:

Christine Baker: chris.baker@carneysandoe.com

Charlotte Brownlee: charlotte.brownlee@carneysandoe.com

Compensation & Benefits: The full-time equivalent salary range for this position is $125,000-$150,000 and may include on-campus housing with residential duties. The starting salary is based upon, but not limited to several factors that include years of experience, education level, and expertise.

Walnut Hill offers a comprehensive benefits package including medical, dental, vision, life/disability insurance, FSA/DCA plans, generous time off, tickets to performances, and a retirement plan through TIAA with matching contributions up to 7%.