What are the responsibilities and job description for the Merchandise- Part Time, Walt Disney World position at Walt Disney World Resort?
Merchandise Cast Members are focused on creating a magical and enjoyable shopping experience by ensuring the highest standard of Guest Service. Merchandise Cast Members have the opportunity to engage with Guest & Cast and work at several locations throughout the Walt Disney World Resort. Responsibilities include operating a point-of-sale system (POS register), cash handling, stocking, inventory, and light cleaning.
Merchandise Hosts and Hostesses roles receive a starting rate of $15.00/ hour.
Responsibilities :
Basic Qualifications :
Preferred Qualifications:
Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
KEYWORD: WDW Casting, WDWCASTING
Merchandise Hosts and Hostesses roles receive a starting rate of $15.00/ hour.
Responsibilities :
- Proactively engage with Guest addressing needs, answering questions, giving directions, and other information about the theme park or surrounding areas
- Passion & knowledge of Disney Products
- Prolong standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions
- Take ownership during emergencies situations
- Process Guest orders accurately through a point-of-sale system (POS register), including; count money, making change, and processing credit card transactions
- Provide Guest Service when problems arise and help find solutions with Guests and Cast Members
- Receive inventory to include unboxing, tagging, and displaying items on various sales floor locations
- Use a pallet jack, forklift, or other devices to move inventory
- Rotation between indoor & outdoor kiosk locations in different weather conditions
Basic Qualifications :
- Must be at least 18 years of age to be considered for this role.
- Strong written and interpersonal communications skills
- Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
- Observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
- Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
- Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
- Cast Members may be required to handle cleaning chemicals and supplies
- Written and verbal communications skills
Preferred Qualifications:
- Bilingual preferred.
- Previous cashier experience.
- Previous retail or related sales industry experience.
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
KEYWORD: WDW Casting, WDWCASTING
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