What are the responsibilities and job description for the Sales Support position at Waltham Embroidery & Screen Printing?
## Job Summary
We are seeking a Sales Support Representative to join our dynamic team. The ideal candidate will provide crucial support to the sales department, ensuring smooth operations and exceptional customer service.
## Responsibilities
- Support business development efforts by maintaining customer relationships and identifying potential leads
- Collaborate with the sales team to create and deliver compelling sales presentations
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with other team members
- Identify opportunities to upsell or cross-sell products and services to customers
## Requirements
- Previous experience in a sales support and or Customer service role is preferred
- Excellent communication skills with a customer-centric approach
- Ability to work well independently as well as part of a team
We offer competitive pay, a supportive work environment, If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Waltham, MA 02453 (Required)
Work Location: In person
Salary : $40,000 - $43,000