What are the responsibilities and job description for the Crisis Intervention Specialist (HHS) position at Walworth County?
This position is responsible for providing the mobile and office-based Crisis Intervention services for the Walworth County Department of Health and Human Services (WCDHHS) including answering the emergency line, assessing for & coordinating hospitalizations, assisting with scheduling intake appointments, monitoring court orders, and coordination & linkage services. This position routinely assesses and coordinates care for consumers experiencing mental health and substance abuse crises.
SCHEDULE
Division: Behavioral Health/Crisis Intervention
Days: Monday, Tuesday, Thursday and Friday
Work Hours: 9 am - 7 pm
Hours Per Shift: 10
Shifts Per Pay Period: 8
Position FTE: 1.00
Staff are required to be on call from 7pm - 8am Monday- Sunday, once every ten weeks. This entails providing a mobile response on calls that require an in-person risk assessment.
Applications are being accepted from current County employees as well as members of the public.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Assess consumers experiencing mental health emergencies. Collaborate with law enforcement to develop safety plans or coordinate involuntary hospitalizations in accordance with Chapter 51.
Assist law enforcement with Protective Custody placements and coordinate safety plans or arrange admission to detoxification facilities.
Provide information and referrals to match consumer needs.
Provide crisis intervention services in multiple settings, including on the phone, in consumer homes, in the community or at WCDHHS offices. Services may be provided in coordination with other community partners.
Provide transportation for consumers during crisis situations.
Complete Adult-at-Risk and Elder Abuse/Neglect reports. Interview individuals reporting alleged maltreatment.
Document contacts with consumers in various databases.
Contact appropriate on-call personnel for after-hours emergencies.
Provide case management services including assessment, crisis planning and coordination and linkage to community services.
Demonstrate a commitment to county safety and risk management efforts.
Demonstrate a commitment to county safety and risk management efforts.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree in social work or a related field and seven months to one year of relevant prior experience. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Interactions and Communications
Provides specialized information and/or recommendations to others regarding an area of expertise.
Certificates, Licenses, Registrations and Other Special Requirements
Valid driver's license.
Proof of minimum liability auto insurance coverage.
Decision Making
This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process.
Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.
Tools & Equipment Used
Personal Computer/Laptop/Printer Telephone
TTY Machine Copy Machine
FAX Machine
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet..
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
TO INCLUDE:
Formal Walworth County Electronic Application
Employment History Review
Oral Department Interview
Formal Walworth County Electronic Application
Employment History Review
Oral Department Interview
Reference Check
Background Check
Post Offer Psychological Evaluation
Post Offer Physical Examination
Drug Screen
Post Offer Physical Examination
Drug Screen
Other job related tests may be required.
Salary : $33 - $44
